Get in touch

If you prefer, most email apps will open a new message when you tap the address above. Please include as much detail as you can — for a price correction, the item, the price you saw, and which location and date you visited helps us verify it quickly.

What to write about

• Price corrections — menu prices vary by location and change over time; tell us what you saw and where.
• Hours and openings — new restaurants, changed hours, or holiday schedules we should update.
• Nutrition updates — if published calorie figures have changed, point us to the source.
• Mistakes — broken links, typos, or anything on the site that looks wrong.
• Suggestions — topics or guides you would like us to cover.

A quick note before you write

We are an independent, unofficial guide — we are not Cook Out. We cannot help with orders, refunds, gift cards, or job applications. For those, please contact the restaurant directly. You can read more about who we are on our About page, and our Disclaimer explains the limits of the information on this site.

How to Contact Us

The email address above is the only way to reach us — there is no contact form, phone line, or social inbox to monitor, so your message goes straight to the people who maintain this site. When you contact us, it helps to put a short topic in the subject line, such as “Price correction — Greensboro” or “Broken link on the menu page.” In the message itself, tell us which page you were reading (the web address helps), what you spotted, and, for anything location-specific, which restaurant you visited and when. The more detail you include, the faster we can check it.

Screenshots are welcome when they clarify the issue — a photo of a menu board or receipt, for example, makes a price correction much easier to verify. Please don’t include sensitive personal information such as payment details, order numbers, or anything you wouldn’t want quoted, because we may describe your report when we update a page.

Contact Us About Menu Corrections

Corrections are the most useful thing you can send us, and we take them seriously. If you contact us with a correction, we try to verify it before changing anything on the site — usually by checking the restaurant’s own materials, comparing with what other readers have reported, or confirming the detail another way. We don’t invent prices, hours, or nutrition figures, so if we can’t verify a report we say so rather than publish a guess.

Once a correction checks out, we update the page. We read every message, and we generally respond within a few days when a follow-up question is needed. If your note is time-sensitive — a holiday-hours change, for example — say so in the subject line so it gets priority.

Contact Us: Frequently Asked Questions

Here are quick answers to the questions people ask most often before they contact us.

What topics can I write to you about?

Anything about this guide: menu prices, items, hours, locations, nutrition figures, broken links, typos, or ideas for new guides. We can’t help with restaurant operations — orders, refunds, gift cards, and job applications are between you and the restaurant — so those messages are better sent to Cook Out directly.

How do you handle corrections?

We verify before we publish. A correction you send is checked against the restaurant’s own materials or other reliable reports, and only then is the page updated. If we can’t confirm a detail, we leave the page as it is rather than guess.

How quickly will I get a reply?

We aim to reply within 2–3 days, as noted above — corrections that need extra verification can occasionally take a little longer. If your note was time-sensitive and you haven’t heard back, you’re welcome to send it again with “follow-up” in the subject line.

Are you the official Cook Out company?

No. This is an independent, unofficial guide run by fans of the restaurant — we are not Cook Out and we don’t speak for the company. Looking for the restaurant company itself? Visit the official Cook Out website.

Can you help with my order, refund, or job application?

Unfortunately not. We have no connection to Cook Out’s restaurants or hiring, so we can’t look up orders, issue refunds, or pass along job applications. For those, please contact the restaurant directly — the official site linked above is the right starting point.